Refund Policy

Website: www.doobiesden.com
Last Updated: August 31, 2026

This Refund Policy applies to purchases made through Doobie’s Den.

Because many products sold by Doobie’s Den are consumable, ingestible, inhalable, age-restricted, or tamper-sensitive, special return restrictions apply.

1. Final-Sale Products

Except where required by law or where a product qualifies as damaged, defective, missing, or incorrect, the following products are generally final sale:

Hemp flower;
Prerolls;
THC products;
CBD products;
CBG products;
Other cannabinoid products;
Edibles;
Syrups;
Beverages;
Teas;
Food products;
Inhalable products;
Opened topical products;
Products with broken seals;
Used products;
Perishable products; and
Products that cannot safely or legally be restocked after leaving our control.

These restrictions help protect product safety and prevent contamination or tampering.

Nothing in this policy limits consumer rights that cannot legally be waived.

2. Damaged, Defective, Missing, or Incorrect Products

Damaged;
Broken;
Leaking;
Defective;
Missing an item; or
With an incorrect product.

Please provide:

Your name;
Order number;
Description of the problem;
Photographs of the product;
Photographs of the package; and
A photograph of the shipping label when requested.

Do not discard affected products or packaging until we provide instructions.

3. Available Remedies

After reviewing an eligible claim, we may offer:

A replacement;
A refund;
Store credit; or
Another reasonable remedy.

The available remedy may depend on product availability, the nature of the problem, applicable law, and carrier requirements.

4. Unopened Non-Consumable Merchandise

Non-consumable merchandise that is not otherwise marked final sale may be eligible for return if you contact us within 14 days of delivery.

Eligible merchandise must be:

Unused;
Unopened;
In its original packaging;
In resalable condition; and
Accompanied by proof of purchase.

Do not mail a return until you receive return instructions from Doobie’s Den.

5. Change-of-Mind Returns

We generally do not accept change-of-mind returns for hemp, cannabinoid, edible, ingestible, inhalable, beverage, food, topical, or similar health and personal-use products.

Please review product information before completing your purchase.

6. Product Effects and Personal Preference

Individual responses to cannabinoid products vary.

A product generally will not be considered defective solely because:

You did not experience your expected effect;
The effect was stronger or weaker than expected;
You disliked the flavor;
You disliked the aroma;
You disliked the texture or appearance;
You changed your mind; or
You received a positive drug-test result.

This does not limit claims involving contamination, mislabeling, product safety, or other rights protected by law.

7. Shipping Charges

Original shipping charges are generally nonrefundable unless:

Doobie’s Den shipped an incorrect product;
The product arrived damaged or defective;
We canceled the order before shipment; or
Applicable law requires reimbursement.

For eligible returns unrelated to an error by Doobie’s Den, return-shipping expenses may be the customer’s responsibility.

8. Cancellations

We will make reasonable efforts to cancel orders that have not entered fulfillment, but cancellation is not guaranteed.

An order that has already been processed, packaged, or transferred to the shipping carrier may no longer be eligible for cancellation.

9. Orders Canceled for Compliance Reasons

We may cancel an order if:

Age cannot be verified;
Payment cannot be verified;
The shipping destination is restricted;
A product cannot lawfully be shipped to the destination;
Carrier rules prevent shipment;
Fraud is suspected; or
Fulfillment would otherwise violate applicable law.

If an order is canceled before shipment, eligible amounts already charged will generally be refunded to the original payment method.

10. Refund Processing

Approved refunds are generally issued to the original payment method.

After a refund is issued, your bank, card issuer, or payment provider may require additional time to post the credit.

Doobie’s Den does not control third-party financial-institution processing times.

11. Refused or Undeliverable Packages

Age-restricted, consumable, or tamper-sensitive products generally cannot be returned to inventory after leaving our custody.

If a package is returned because:

Delivery was refused;
Required age verification failed;
No eligible adult was available to sign;
The customer supplied an incorrect address;
The package was not claimed; or
Delivery otherwise failed for reasons outside our control,

refund eligibility will depend on the circumstances, product condition, carrier fees, and applicable law.

Shipping fees may be nonrefundable.

12. Product Safety

Do not consume or use a product if its packaging appears:

Opened;
Broken;
Leaking;
Contaminated;
Altered; or
Otherwise unsafe.

Contact Doobie’s Den promptly if you believe a product has been compromised.

If a product becomes subject to a recall, the specific recall instructions will control.

13. Fraud and Abuse

We reserve the right to reject requests involving suspected fraud, altered evidence, repeated abuse of the refund process, or other dishonest conduct.

This does not affect legitimate consumer rights.

14. Contact Us

For refund, return, replacement, or damaged-order assistance, contact:

Doobie’s Den
Website: www.doobiesden.com
Phone: 283-222-1891
Email: doobiessmokesnedibles@gmail.com

Please include your order number and a description of the issue.

Refund Policy​

Refund Policy